When to call an emergency plumber?

When your home or business is having a plumbing issue or two, it can be hard to know whether the issue is an actual plumbing emergency or if it can wait until the next business day.

Plumbing problems can be super messy and disruptive, but not every issue is an emergency. That is why we have collected some information regarding common plumbing problems and whether you should be contacting an emergency plumber or not.

What is an emergency plumber?

An emergency plumber is a trained plumbing professional who is available to fix an emergency plumbing issue that may occur in your home and/or business. They are generally available 24 hours a day, 7 days a week and their skills are usually required when plumbing problems occur outside of business hours and can not wait until the following business day to be resolved.

For example, a home may have a gas leak early on Sunday morning which can not wait until Monday to be fixed, or an office may have a burst pipe late in the day which must be attended to before the next business day. In these circumstances, an emergency plumber and/or gas fitter would attend to help out.

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Common plumbing problems

Take a look below at some common plumbing problems, as well as suggestions as to what to do if they occur in your home or office. If you are unsure in any way, call your local professional and they will be able to assist.

Gas leak

Gas leaks are definitely an emergency – if you think there is a gas leak in your home or business, even if you are unsure, call an emergency gas fitter as a matter of urgency. 

If you smell gas, ensure you turn your main gas valve off and open all your windows and doors. Gas leaks can be very dangerous, so ensuring you act quickly is very important.

Gutter or roof leak

When it comes to gutter and roof leaks, it really depends on the circumstances as to whether you will need an emergency plumber. A small leak that can have a bucket placed under it for a few hours likely isn’t a huge cause for concern, however, a large roof or gutter leak can cause large amounts of damage if not addressed quickly. It is best to call a plumber and they can assist in deciding whether immediate action is needed.

Burst pipes

A burst pipe can cause a lot of damage to your home if not addressed both quickly and efficiently, so this is definitely the situation to call a plumber as a matter of urgency.

Remember, if you do find a burst pipe if your home and office, the first thing to do is turn off the water at the main (if it is safe to do so). This will limit the amount of water that is released from the pipe until it can be repaired.

No hot water

Although going without hot water for a day or so in summer is manageable (but not ideal), when it comes to the cooler months hot water is a necessity. The tricky thing with hot water is that there is a range of reasons as to why your hot water isn’t heating as it should.

Before calling a professional, take a look to see if the power supply to your hot water system is working – it may seem obvious, but checking to see if your system is actually getting power is a worthwhile check. Once you’ve done this, call a plumber and have a chat with them about what steps are needed.

Water leakage

Just like burst pipes, water leaks can also cause a lot of damage if not dealt with correctly. Small drips can become larger torrents quite quickly, so it is important to contact a plumber as soon as possible for assistance. Always turn the water off at the main when it comes to water leaks though, as this limits the amount of water that can leak out.

Blocked toilet

If your toilet is not getting rid of waste as it should, this can become a pretty yucky and messy (as well as unhealthy) situation. It is likely that there is a blockage somewhere that needs to be addressed, so definitely call in a professional as soon as you can.

Sewage leakage

If you are finding that sewage is starting to arise in places it shouldn’t, this can become a health hazard and should be addressed immediately. This is definitely the time to call in a plumber ASAP!

Still unsure whether you should call an emergency plumber?

If you are still not sure as to whether you should call an emergency plumber, it is best to get in contact with your local on-call professional and they will be able to assist. They will either arrange to attend your home or business to fix the issue immediately or alternatively if it is not an emergency, they will advise the best actions to ensure things run smoothly and safely until a plumber attends the next business day.

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